Shipping Policy

Our primary mission is to provide you with the best online shopping experience, so we have made the shipping and delivery process easier for you because your comfort is our priority. Shoosh delivers your orders through the company’s fleet and may use other delivery companies or individuals during peak times to confirm your service and deliver your orders at the appropriate time for you. Shoosh’s delivery approach is same-day delivery in the UAE or within 3-5 working days in Saudi Arabia, Kuwait, Bahrain, Oman, and Qatar. You will be asked to sign a copy of the invoice to confirm your receipt of the products as shown on the invoice. The order will be delivered to the address registered in the order, and the signature of any person present at this address is considered as your receipt of the order.

Delivery Schedule

We offer order delivery service daily except on Sundays in the UAE and Fridays in other countries, and on holidays.

Important Delivery Information

  • The order owner is required to sign a document confirming receipt of purchases
  • Shoosh guarantees the safety of the order from theft and damage from the moment it leaves the store until the moment of delivery. Shoosh Company is not responsible for the product after signing the receipt document
  • The approximate delivery time guide is used starting from the moment the order is sent. Shoosh is not responsible for any delay that occurs due to fee payment procedures by the order owner.
  • Additional fees are added to the shipping cost of the order if the delivery location is within a remote area
  • If you wish to cancel your order and replace it, please go to the return policy page and follow the steps mentioned there
  • Please note that if your order has already been sent and you wish to cancel it, you must wait until it reaches you and then follow the return procedures