Privacy Policy

Our website respects your privacy and strives to protect your personal data. The privacy policy explains how we collect and use your personal data (under certain circumstances). It also mentions the procedures followed to ensure the privacy of your information. Finally, this policy defines the options available to you regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another site, you agree to the practices described in this policy. Protecting your data is very important to us. Therefore, your name and other information related to you are used as described in the privacy policy. We will collect information when necessary or if it is directly relevant to our transactions with you. We will retain your data in accordance with the law or for use for the purposes for which it was collected. You can browse the site without the need to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not disclosed unless you have a special electronic account on the site that you access using your username and password.

1 – Data we collect:

We may need to collect your information if you want to register a purchase order for an item from our site. We collect, store, and process your data necessary to follow up on your purchase from our site to secure any potential claims that may appear later, and to provide you with the services available to us. We may collect personal information including, but not limited to, name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details. We use the information you provide to enable us to process your orders and to provide you with services and information offered on our site that you request. Furthermore, we will use the information you provide in managing your account with us, verifying online financial transactions you make, auditing data downloads from the site, identifying site visitors, developing and/or customizing site page designs and/or content for users. We conduct many demographic-related researches, and send useful or requested information to the user, for example, information about products and services, in case you do not object to being contacted about this. Communication is made via email to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt out of this option at any time. We may give your name and address to a third party for the purpose of delivering your purchase order (for example, the delivery agent or supplier). We may be able to store the details related to your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of purchases you have ordered or will soon place. You can also manage your address details. You should also pledge to deal with complete confidentiality when accessing your personal data, so do not make it available to an unauthorized third party. We do not bear any responsibility resulting from the misuse of passwords unless this misuse is due to an error on our part.

Other uses of your personal information

We may use your personal information in opinion polls and marketing research, based on your desire, for statistical purposes while ensuring complete confidentiality, and you have the right to withdraw at any time. We do not send any answers to any third party. Your email address is not disclosed unless you wish to participate in competitions. We keep survey answers in a place completely separate from your email. We may send information about us, the site or our other sites, our products, sales, or sales offers, our newsletters, and other things related to companies affiliated with our group or our partners. If you do not wish to receive this additional information (or any part of it), please click on the “Unsubscribe” link found in any email sent to you, and we will stop sending this information to you within seven working days (every day except Saturdays, Sundays, and national and religious holidays) of receiving your notice. We will contact you to inquire about information if it is unclear. We may use some data, while maintaining complete privacy and confidentiality on the site, for other purposes, including verifying user locations and following up on their visits to the site or links contained in the email if they subscribe to receive it, and to provide that anonymous source data, which does not allow your actual personal identity to be identified, to a third party such as publishers for example. However, this data will not lead to identifying your personality (because it is unidentified).

Competitions

With regard to any competition, we use the data to notify winners and to announce our offers. You can find more details about the terms of participation in each competition separately.

1 – Other parties and website links

We may transfer your information to other companies in our group or to our agents and contractors to assist us in transactions related to the terms of the privacy policy. For example, we may resort to a third party to assist us in delivering products to you, receiving payments from you and using them for statistics and marketing research purposes, or to assist the customer service team. We may need to exchange information with a third party for the purpose of protection against fraud and reducing credit risks. In the event that our company or part of it is sold, we may have to transfer our databases that include your personal information. Except as provided in the privacy policy, we will not sell your personal data or disclose it to a third party without obtaining your prior consent unless this is necessary for the purposes stipulated in this privacy policy, or if we are required to do so by law. The site may contain third-party advertisements or links that lead to other sites or frames for other sites. We inform you that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, as well as we are not responsible for any third party to whom we transfer your data in accordance with the privacy policy.

2 – Cookies

Accepting cookies is not an essential condition for visiting the site. However, we point out that the “basket” functions on the site cannot be used and no item can be ordered without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when you visit certain pages on the site. Your browser stores these files on your computer’s hard disk. Cookies can be used to discover the Internet Protocol (IP) address, which saves you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this site (to remember, for example, your identity when you want to modify your shopping basket without the need to re-enter your email address) and not to obtain or use other information about you (for example, for targeted marketing purposes). You can set your browser not to accept cookies, but this would limit your use of the site. Please be assured that our use of cookies does not contain any personal or private information and is free of viruses. This site uses Google Analytics, a web analytics service provided by Google. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators about its activity, and provide other services related to site activity and internet usage. Google may also transfer this information to third parties if required to do so by law or in the event that a third party processes the information on behalf of Google. Google will not associate your IP address with any other data it holds. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you may not be able to use the full functionality of the site. By using this site, you agree that Google may use your data as set out and for the purposes detailed above.

3- Security

We use appropriate security technologies and procedures to prevent any unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information on a database within a secure electronic server. We use firewall systems on our servers. When we collect electronic payment card details, we protect them by using encryption, such as Secure Socket Layer (SSL). It is therefore difficult for any intruder to decrypt your information as we cannot guarantee one hundred percent protection. We strongly advise you not to send all credit card or debit card details when you communicate with us electronically and without encryption. We place direct physical, electronic, and procedural safeguards on the process of collecting, storing, and disclosing your information. Our security procedures sometimes require us to ask you to prove your identity before we disclose your personal information to you. You are responsible for protecting your password and computer from any unauthorized use.

4 – Customer rights

If you feel concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to ask us to correct any errors in your personal data free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes